Territory Sales Consultant

Sherwin-Williams
Job Overview
Summary:
  • This position is required to grow top line sales at assigned B&Q stores within geographic territory through implementing sales/marketing programs, training activities, service and merchandising responsibilities
  • Store count will range based on geography and store volume
Responsibilities:
  • Sales
    • Establish strong selling relationships with store associates, store management and other customer contacts
    • Continually promote and represent the brand and product strengths to B&Q store teams and consumers
    • Utilise the CRM system to document sales calls and store visits
    • Conduct events to promote products and to increase sales
    • Ensuring in store activations and business activity are executed successfully in each store
    • Prepare performance summary to the Regional Manager of Sales performance, Training, Business Directed Activity and In Store Activations monthly that meet or exceed goals
    • Develop, promote, implement and evaluate Partnerships across customer base including periodic formal meetings with Store Unit Managers as directed by the business
    • Ensure that Sherwin Williams brands are leveraged across the customer base
  • Training
    • Conduct product knowledge training sessions for all B&Q Store teams
    • Training should include features, benefits as well as selling skills and may include a demo of the products
    • Conduct sales training to current and newly hired B&Q store team
    • Train store teams on equipment, and in store excellence maintenance i.e. tinting machines
  • Service
    • Identify opportunities in service/upselling and maximising resource at store level with solution
    • Assist store teams with all customer service activity including tinting/mixing paint as needed
    • Department review of all SW products
    • Review all products on shelf to ensure products are fully stocked and properly displayed
    • Replace defected products (dents, labels, etc...)
  • Merchandising/Colour Collateral/Displays
    • Maintain store signage, merchandising displays, colour chip and colour card stock
    • Ordering inventory of collateral to ensure inventory is stocked
  • Misc. Responsibilities
    • Region support as needed
    • Attend required conference calls
    • Attend local and non-local trainings as required (i.e. Sales Excellence)
    • Attend Regional Sales Meetings and National Sales Meeting(s)
    • Complete required paperwork/reports in a timely manner
    • This includes but is not limited to CRM logging/updates, expense reporting, etc..
Requirements:
  • A sound education to A-level standard or equivalent
  • Previous experience in customer service, sales, marketing or other business related field
  • Ability to work a flexible work schedule - this includes evenings and weekends
  • Must have a valid driver's licence
  • Strong organisational & communication skills
  • Must have the ability to learn to operate the in store tinting machines
Preferred
  • Conducting presentations to groups of employees
  • Experience in sales, customer service or merchandising
  • Ability to work independently
  • P&L/Budget Management
  • Previous paint/coatings experience
 
Job Detail
  • ExperiencePrevious experience in a customer service, sales, marketing or other business related field
  • QualificationsA sound education to A-Level standard or equivalent
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