Technical Service Manager (f/m/d)

Job Description

We are looking for a:

Technical Service Manager (f/m/d)

Location: Swadlincote

Job ID: 21722

Family. Global. Siegwerk. Siegwerk is a global Printing Ink manufacturer, with more than 5,000 employees across 34 international sites. We have a proud history of continued success and growth for almost 200 years, but we are even more excited about our future. Become a Siegwerker and experience Ink, Heart and Soul!

Your tasks:

• Maximize customer satisfaction and achieve defined business objectives

• Provide excellent technical customer support and service in close collaboration with Sales

• Manage product trials and assessments, colour matchings as well as product performance testing for customers

• Lead technical laboratory projects and activities and perform technical pre-analysis based on customer information

• Ensure compliance with HSE rules as well as quality standards

Your qualification:

• You have strong hands on experience within the printing ink industry, specifically in the Narrow Web business sector including all associated ink technologies, Flexo, Letterpress and Screen printing

• You have strong on-press technical knowledge in UV printing as well as extensive experience in ink formulation and colour management

• You work independent and are customer oriented with a problem solving mindset

• You can successfully communicate and deal with external contacts such as technical partners, market partners and service providers

• You are open to travel widely across the UK and Ireland to perform your duties

What we offer:

• Diverse tasks in a family atmosphere and global environment

• Flexible working hours and remote work

• Space for your personal development

• An employer who takes over social responsibility

Your Contact:

Should you have any further questions, Merlin Kuipers looks forward to your call! You can reach her via email [email protected]