Showroom Manager

Farrow & Ball Ltd
Job Overview
  • Marylebone showroom
  • The showroom manager's role is to oversee the day to day running and operations of the showroom and will be the driver in increasing footfall and sales. This person will ensure that the showroom and team that the showroom team are fully supported and equipped to meet the high standards that are required by our brand
  • Using KPI analysis to inform decisions, motivate the team and drive sales
  • Actively developing and executing local marketing initiatives that drive footfall into the showroom
  • Create viable partnerships, sponsorships and showroom/brand exposure opportunities in the local community
  • Working cross functionally with the marketing and brand team to ensure that the Farrow & Ball image and showroom look and feel is aligned and maintained to brand guidelines and any visual merchandising is executed and maintained to this standard
  • Ensuring window and showroom displays are installed in a timely manner to company standards, liaising as necessary with marketing
  • Ensuring a commercial approach to organising showroom maintenance and refits as required
  • Accurately monitoring, analysing and reporting sales patterns and trends
  • Driving the colour consultancy service from both inside and outside the showroom ensuring all employees are promoting and selling the service to achieve sales targets
  • Responsibility for stock management and ordering, managing a high value stock inventory, ensuring banking is correctly undertaken
  • Assist colleagues with the support of the Farrow & Ball stockist network as appropriate
  • Delivering an excellent customer experience by articulating and promoting "Why Farrow & Ball"
  • Provide accurate colour advice and technical advice as to product suitability
  • Ensuring health and safety is maintained within the showroom
  • Knowledge and relevant experience of leading a team and achieving a targets retail sales environment
  • Exceptional commercial acumen
  • Background in design/interiors/creative industry is desirable
  • Commercially minded
  • Proven ability to demonstrate driving sales/LFL growth
  • Displaying professional behaviours
Job Detail
  • SalaryCompetitive Plus benefits
  • ExperienceSee requirements
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