Showroom Assistant

Farrow & Ball Ltd
  • Post Date: 6th June 2019
  • Apply Before: 6th September 2019
Job Overview

Edinburgh Showroom (15 hours per week)

As a key part of the Showroom team at Farrow & Ball, the Showroom Assistant is responsible for providing the highest level of customer service whilst driving sales and helping the team meet and exceed targets. This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand.

 

Responsibilities:

  • Maintaining the Farrow & Ball image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times
  • Initiate inspiring customer interaction by building and maintaining meaningful relationships to recognise customer requirements
  • Ensuring that Farrow & Ball customers are extended the highest levels of customer service at all times, serving customers in a courteous and professional manner, handling customer complaints efficiently and providing accurate advice on colour suitability
  • Assisting with stock management ensuring deliveries are put away timely and ensuring the shop floor is replenished at all times
  • Processing cash and credit transactions accurately, dealing with customer refunds

Requirements:

  • Exceptional communication skills, proven sales and customer satisfaction record
  • Ability to work in a high paced environment
  • Ability to multitask
  • IT literacy
  • Technical knowledge of paint and wallpaper are desirable
  • Prepared to work as part of a team and assist or carry out other duties during periods of high workload, sickness, holidays and emergencies
  • Regular lifting and manual handling of Farrow & Ball products and additional training will be offered where needed

Job Detail
  • SalaryCompetitive Plus benefits
  • ExperienceSee requirements