Showroom Assistant

Farrow & Ball Ltd
  • Windsor, UK
  • Post Date: 1st July 2019
  • Apply Before: 1st October 2019
Job Overview

Windsor Showroom (15 hours per week)

The Showroom Assistant is responsible for providing the highest level of customer service whilst driving sales and helping the team meet and exceed targets/

Responsibilities:

  • Maintaining the Farrow & Ball image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times
  • Initiate inspiring customer interaction by building and maintaining meaningful relationships to recognise customer requirements
  • Ensuring that Farrow & Ball customers are extended the highest levels of customer service at all times, serving customers in a courteous and professional manner, handling customer complaints efficiently and providing accurate advice on colour and suitability
  • Assisting with stock management ensuring deliveries are put away timely and ensuring the shop floor is replenished at all times
  • Processing cash and credit transactions accurately, dealing with customer refunds

Requirements:

  • Exceptional communication skills
  • Proven sales and customer satisfaction record as well as the ability to work in a high paced environment
  • Ability to multitask, IT literacy and a technical knowledge of paint and wallpaper are desirable
  • Be prepared to work as part of a team
  • Assist and carry out other duties during periods of high workload, sickness, holidays and emergencies
  • This role requires regular lifting and manual handling of Farrow & Ball products and additional training will be offered where needed

Job Detail
  • SalaryCompetitive Plus benefits
  • ExperienceSee requirements