Senior Product Security Response Manager
- Post Date:17th March 2023
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Job Description
Personal Systems is in search of a senior security response program manager with a background in managing security vulnerabilities and mitigations. This critical team is responsible for key security response processes and communications.
This is a great opportunity for an experienced manager interested in providing contributions in a highly complex and diverse environment. You will be joining HPs Personal Systems group to help deliver world class customer experiences. The candidate will join the team providing our customers swift responses to potential security threats.
Responsibilities/Critical Competences
- People management for the team of security response program managers
- Coordination with key partners: Microsoft, Intel, AMD, NVIDIA etc., normally under NDA
- Public responses in the form of reactive statements, security bulletins, customer advisories, field communiques and/or engineering advisories
- Mitigation tracking and risk management across the entire Personal Systems organization
- Internal HP executive level communications and reviews
- Webinars, whitepapers, etc. for Technical Consultants for more complex mitigations
- Review response with HP Sales organization for very severe issues
- Complex engineering communications
- Ability to build strong partnerships with HP partners reviewing responses, determine impacts and build strategies for continued partnership and positive outcomes
- Leading coordination efforts across many diverse functional areas inclusive of Legal, Public Relations, Marketing, Engineering, Quality, Support, Cyber Security, and many others
- Develop and support tools and processes to assist with collection and analysis of security information
- Manage triage and tactical mitigation responses across the Personal Systems organization and extended cross functional business units
- Leadership and management of bug bounty program
- Pan-HP contribution to security response standards and initiatives
Knowledge And Skills Required
- Strong customer focus
- Excellent verbal and written communication skills, ability to present complex technical content to executive and non-technical audiences
- Strong analytical and problem-solving skills and ability to think creatively to solve complex problems
- Experience in conceptualizing broad direction, contribute to enhancing it and enable bringing it to market
Education/Experience
- BS/MS in Business Management, Computer Science or Computer Engineering or equivalent experience
- Expert program/project management skills
- Ability to lead across teams, companies & cultures to achieve results
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