Sales Representative

The Sales Representative is responsible for growing our market share by identifying and selling to prospective customers/target accounts.

  ESSENTIAL FUNCTIONS:

• Travel to existing customers, handle daily business and provide technical service and consultancy to them.
• Search for and create new business opportunities in accordance business needs, possibilities and capacity.
• Collect reliable customer/territory information and estimate individual customer potential.
• Conduct competitive product testing and comparisons to S-W and identify current competitors’ strengths and weaknesses and S-W’s competitive advantage.
• Develop territory market development plan and obtain approval.
• Develop a strategy to sell target customers, and identify items or product categories that require specific attention in support of this strategy.
• Develop weekly selling plan and conduct sales calls accordingly, occasionally in conjunction with the General Manager and Managing Director.
• Determine where customer is in the overall selling process and what steps are necessary to accelerate the process.
• Conduct product demos to support the selling process.
• Access product/technical information to support customers’ application requirements.
• Complete required call and expense reports on a timely basis.
• Identify products and quantities that must be carried in inventory to support customer needs and communicate this to servicing facility.
• Identify potential problems and work with the General Manager to resolve.
• Handle customer complaints within lines of authority and manage process to resolution.
• Assist General Manager in resolution of product supply problems.
• Positively represent and promote company, materials, solutions, service and other business benefits.
• Follows and implements all applicable organisational and local legislation.
• Plans his/her work effectively with respect of time and stated targets.
• Following up continual personal progress and improvement.
• Creates and uses proper market knowledge.

POSITION CHALLENGES:

• Ensure customer quality and service expectations are consistently met; eliminate or reduce customer complaints.
• Achieve or exceed sales and profit budget.
• Maintain expenses at or below budget.
• Increase gallon growth.
• Grow opportunity account sales.

POSITION REQUIREMENTS

Formal Education: 

Required: Secondary school level education.

Preferred: Higher level education in a related field.

Knowledge & Experience:

• Sales experience.
• Commercial and industry knowledge.

Technical/Skill Requirements:

• Good computer skills.
• Strong communication and interpersonal skills.
• Ability to work with all levels of internal and external contacts.
• Ability to interface effectively with sales, technical and manufacturing management.

Travel Requirements (time spent away from home or other typical office location): +75%

Please note that Sherwin Williams is unable to respond to any enquiries, accept CVs or applications from Recruitment Agencies.

#LI-MZ1