Colour Consultancy Administrator

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Colour Consultancy Administrator

  • Post Date:16th March 2023
  • Views 136
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Job Description

About the job

Farrow and Ball – Colour Consultancy Administrator (Part-Time), WimborneWe are currently looking for a proactive individual with exceptional attention to detail, to join our Customer Services team in Wimborne as a Colour Consultancy Administrator. We are offering this position on a part-time basis of 20 hours per week (Monday-Friday), working from our Head Office in Wimborne.Farrow & Ball is a luxury British lifestyle brand that prides itself in creating richly pigmented paint and handcrafted wallpaper, using print methods dating back 300 years and the finest quality ingredients.The unique Farrow & Ball look transforms modern and traditional homes, large and small, inside and out. Established in Dorset in 1946, we have grown over the last 75 years and now proudly have 60 showrooms worldwide with a global network of stockists.The key to our success is the people behind the paint: from the team handcrafting each tin to showroom staff to support functions, our shared passion ensures customers have a positive, engaging experience at every stage of their journey with us.As the Colour Consultancy Administrator, you will provide an efficient and professional support service to the Colour Consultancy team within Customer Services.What we expect from you as a Colour Consultancy Administrator:Key Responsibilities:

  • Prepare customer specifications following an in-home colour consultation
  • Send customers samples and letters detailing specifications in a timely manner
  • Manage stocks levels of stationary
  • Proactively communicate with our Colour Consultants to obtain specification details
  • Input swatch orders into our data base
  • Create customer accounts in our data base
  • Update shared tracker daily
  • Support team in ad hoc admin tasks

Key Attributes:

  • High level of accuracy and able to process effectively
  • Drive and enthusiasm and a proactive “can do” approach
  • Exceptional attention to detail and organisational skills
  • Ownership and accountability
  • Open minded, adaptable and team spirited

What you can expect from us:

  • 24 days’ annual leave pro rata (increasing with length of service) plus bank holidays
  • Annual salary reviews, based on individual performance
  • Enhanced Maternity and Paternity pay
  • Generous staff discount on F&B products
  • Access to Perkbox, our retail discounts platform
  • Employee Assistance Programme with 24/7 support
  • Health Cash Plan
  • Company Sick Pay
  • Group Pension Scheme, matched by F&B
  • Life Assurance
  • Refer a Friend scheme
  • Cycle to Work scheme
  • Season Ticket Loans for travel

At Farrow & Ball we are committed to encouraging equality, diversity and inclusion among our people, with an aim to be truly representative of all sections of society and our customers. Applicants will be considered for employment based only on skills/experience and never based off of race, age, disability, religion, sexual orientation, gender identity or family status, including pregnancy.