Sales Support Administrator-Reading

This role is a 12 month maternity cover contract based at our Reading offices in Wokingham. The role is perfect for someone with experience DIY industry and strong selling skills.

Responsibilities

Sales Support Admin

• Support the Trade/DIY sales and account management teams with creation of bespoke POS, manuals, and guides for their customer accounts.
• Support the Trade/DIY & KF Operations managers with planning and coordinating meetings and functions for the sales and account management teams.
• Create line plans for Trade/DIY sales and account management team’s customer accounts.
• Manage orders, packing and delivery of sales team event POS and tools.

Communication

• Support Sales Development team, through regular weekly meetings with the Trade/DIY Operations Manager, KF Operations Manager and Sales Training Manager
• Attend weekly Trade/DIY sales and account management team calls, delivering operational updates and key business activity.
• Build and circulate the weekly business activity communication for Trade/DIY & KF sales teams.
• Build and circulate incentive communication updates to the Trade/DIY & KF sales teams.
• Build and circulate the monthly SherWINS communication for both the Trade/DIY & KF sales teams, with internal stakeholders.
• Delivery of sales support team monthly update at SET team meetings, using 4 block plan structure.

SFDC System

• Create and distribute SFDC action plans to KF sales team customer accounts.
• Manage KF action plan reporting, sharing completion updates with KF Operations Manager and internal stakeholders.
• Attend regular team calls with Sales Operations Managers and CRM Manager for continuous review and improvement of sales team operation
• Coordination and management of SFDC dashboard windows, in alignment with Trade/DIY & KF Operations Managers & CRM Manager.
• Utilize Continuous Improvement (CI) to ensure communication practices increase product and sales performance awareness.

Customer Orientation

• Support the Trade/DIY sales and account management teams with creation of customer business plans.
• Management and coordination of customer CPI communication, through transference of customer data, printing, packing, and sending letters.
• Creation of KF customer UM communication decks, with alignment from KF Operations Manager
• Management of KF new starter set up forms with SW HRSS and B&Q HR / Security teams, for creation of paint machine log in credentials.

Qualifications

• Knowledge of the D.I.Y. industry
• Ideally from an F.M.C.G. background, with strong selling skills
• Demonstrate a track record in a customer facing role.
• Ability to negotiate.
• Merchandising Skills
• Demonstrate determinate and a passion to improve sales

Our offer…

• Work life balance
• Competitive compensation programme
• Career growth opportunities in a truly international environment
• Innovation leaders in the protective coatings industry
• Sherwin Academy offers continuous training programmes for all seniority levels
• Attractive wellbeing, mental health, women & inclusion and ID&E programmes

About Us

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We’ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive!

Eligibility to Work

You will need to provide proof of right to work. It is a condition of any offer of employment we make to you that you have the permission to work in the country for the role for which you are applying for.

Equal Opportunity Employer

An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.