Retail Property Manager

Job Description

About the job

Farrow and Ball – Retail Property Manager, Wimborne (Hybrid)

We are currently looking for an individual with exceptional project management skills to join our Central Retail Operations team in Wimborne as a Retail Property Manager. We are offering this position on a full-time, hybrid basis.

Farrow & Ball is a luxury British lifestyle brand that prides itself in creating richly pigmented paint and handcrafted wallpaper, using print methods dating back 300 years and the finest quality ingredients.

The unique Farrow & Ball look transforms modern and traditional homes, large and small, inside and out. Established in Dorset in 1946, we have grown over the last 75 years and now proudly have 60 showrooms worldwide with a global network of stockists.

The key to our success is the people behind the paint: from the team handcrafting each tin to showroom staff to support functions, our shared passion ensures customers have a positive, engaging experience at every stage of their journey with us.

As the Retail Property Manager, you will ensure the efficient management of the global retail property portfolio. The role is responsible for leading property projects (to include new showroom openings, installations, and refurbishment programmes) lease management and maintenance programmes. The role will be integral in ensuring existing showrooms are operating at optimum efficiency and profitability.

What we expect from you as a Retail Property Manager:

Key Responsibilities:

• Lead all property projects / installation or refurbishment programmes to ensure quality control through works management, timelines, snagging, budget control and stakeholder liaison.
• Project manage the full property process for new showroom openings from identifying new sites and legals, through to successful opening to the agreed schedule and budget, including: evaluating potential new showroom sites in conjunction with the Heads of Sales, managing the New Showroom Opening Project Plan (and managing external project managers), drafting and collating capex proposals for Board approval and presenting to the Board, monitoring all costs and working closely with the Finance team to ensure transparency.
• Plan and manage the global showroom maintenance programme covering scheduled and reactive works
• Manage documentation around key property projects including lease renewal and rent reviews
• Support the Head of department with the co-ordination and delivery of key business projects
• Represent the commercial function where required
• Budget and implement compliance works across all markets, to ensure a safe environment for our staff and customers.
• Manage, develop and support the Retail Property Lead and Retail Property Co-ordinator with the day to day running of the office, including administration, budget delivery and order/invoice approvals, contracts management and supplier management.
• Administration and control using Capex process and IFS ERP system

Key Attributes:

• Exceptional project management skills
• Experience of working with commercial property
• People management
• Budget management
• Ability to plan and mitigate risks occurring throughout property project lifecycle
• Excellent relationship builder with superior communication skills
• Understanding and experience of retail operations and processes, health and safety training
• Language skills (French and German) would be an advantage but not essential

What you can expect from us:

• 25 days’ annual leave (increasing with length of service) plus bank holidays
• Annual salary reviews, based on individual performance
• Enhanced Maternity and Paternity pay
• Generous staff discount on F&B products
• Access to Perkbox, our retail discounts platform with an EAP
• Health Cash Plan
• Private Medical Insurance
• Electric vehicle salary sacrifice scheme (via Octopus)
• Money Coaching sessions (via Octopus)
• Enhanced Company Sick Pay
• Group Pension Scheme, matched by F&B
• Life Assurance
• Cycle to Work scheme
• Season Ticket Loans for travel

At Farrow & Ball we are committed to encouraging equality, diversity and inclusion among our people, with an aim to be truly representative of all sections of society and our customers. Applicants will be considered for employment based only on skills/experience and never based off of race, age, disability, religion, sexual orientation, gender identity or family status, including pregnancy.