Showroom Assistant – Royal Tunbridge Wells

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Showroom Assistant - Royal Tunbridge Wells

  • Post Date:12th August 2020
  • Views 206
0 Applications
  • Salary Competitive Plus Benefits
Job Description

Key Responsibilities

  • Maintaining the Farrow & Ball image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times. • Initiate inspiring customer interaction by building and maintaining meaningful relationships to recognise customer requirements.
  • Ensuring that Farrow and Ball Customers are always extended the highest levels of customer service, serving Customer in a courteous and professional manner, handling customer complaints efficiently and providing accurate advice on colour and suitability.
  • Assisting with stock management ensuring deliveries are put away timely and ensuring the shop floor is replenished at all times.
  • Processing cash and credit transactions accurately, dealing with customer refunds
  • Assist or carry out other duties during periods of high workload, sickness, holidays and emergencies.

Key Attributes

  • Exceptional communication skills.
  • Proven sales and customer satisfaction record.
  • Be able to work in a high paced environment.
  • Ability to multitask.
  • Be IT literate.
  • Having technical knowledge of paint and wallpaper are desirable.

This role will require regular lifting and manual handling of Farrow & Ball products and additional training will be offered where needed.

What you can expect from us

  • A competitive salary, reviewed annually based on individual performance
  • 24 days’ annual leave which increases with length of service (plus bank holidays)
  • Group Pension Scheme, matched by F&B
  • Generous staff discount on F&B products
  • Access to Perkbox, our retail discounts platform • Employee Assistance Programme with 24/7 support
  • Employee Share Plan
  • Company Sick Pay
  • Enhanced Maternity and Paternity pay
  • Life Assurance
  • Refer a Friend scheme
  • Cycle to Work scheme
  • Season Ticket Loans for travel
  • Free tea and coffee