Oracle Applications Technical Manager

  • Wokingham, UK
  • Post Date: 20th September 2019
  • Apply Before: 31st December 2019
Job Overview
  • Responsible for leading design and development of solutions for Oracle EBS and integrated tools/technologies
  • Responsible for strategic and tactical advice and partner with customers, functional business analysts and other team members in driving appropriate design and implementation of technical solution to meet desired business requirements
  • Leading and directing a group of technical specialists under the guidance of Global Technical Services Manager
  • Wide degree of creativity and latitude is expected
  • Understanding of business issues and opportunities in the context of the requirements and recommends solutions while taking ownership for ensuring support in coordination with other managers
  • Shared service technical manager will work with business, functional and technical teams to track projects and project deliverables, enhancement requests, manage reporting, training needs, functional standards, data consistency, assess impact, coordinate and conduct testing
  • Proactively seek opportunities to improve business processes and leverage standard functionality
  • Possess knowledge in the Oracle e-Business suite, Oracle toolset and Application framework
  • This role will provide proactive guidance for solution design with internal and external systems to facilitate maximum utilisation of the Oracle Applications for business success and recommends solutions that enable the organisation to achieve its goal
  • Provide leadership guidance for the global implementations, project and support
  • Have a broad range of technical and functional knowledge, with a good blend of problem solving & communication skills
  • Will deliver technical solutions across multiple projects, as well as consultative technical and functional leadership across the organisation, from strategic decision making to project planning to governance and oversight
  • Lead the projects through all phases of SDLC by working with the business users, application developers and infrastructure teams
  • Engage key business and technology stakeholders across the enterprise, be highly collaborative, drive communication to the business, functional, and software delivery teams
  • Apply analytical and problem solving skills to help identify and solve system problems
Essential functions: Strategy & planning:
  • Ensure that applications meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues
  • Review and analyse existing applications effectiveness and efficiency, and then develop strategies for improving or leveraging these systems
  • Cultivate and disseminate knowledge of application-usage best practices, standard processes and local variations due to customer, legal or business mandates
  • Proactively seek opportunities for support reduction through effective training, root cause analysis and process refinement
  • Work with management to generate quarterly work plans including estimation of time and resource allocation for proposals
  • Strives to keep knowledge and expertise current with new releases, technology advances and analyses potential opportunities and risks in adopting upcoming versions of software
  • Actively engage business management to ensure business needs are met
  • Determine staffing and skills requirements
  • Drive change
  • Proactively mentor the shared service team in processes, best practices and troubleshooting and testing tools
Acquisition and deployment:
  • Gather requirements, analyses, creates design documents, and performs impact analysis for application changes
  • Evaluate, install, configure, and participate in the deployment of new applications, systems software, products, and/or enhancements to existing applications throughout the enterprise
  • Collaborate with analysts, designers, and system owners in the testing of new software programs and applications
  • Analyse documentation and technical specifications of any new applications under deployment or consideration to determine its intended functionality
  • Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications
  • Participate and facilitate in the design, development, and deployment of application enhancements and upgrades
  • Coordinate feasibility studies for software and system products under consideration for purchase, and give advice based on findings
  • Develop, enhance and deploy user training content, procedures, troubleshooting guides
  • Contribute to pre-testing phase of development by evaluating proposals to identify potential problem areas and make the appropriate recommendations
  • Manage proposal and support activities, plan and organise tasks, report progress, manage resources
  • Liaise with company's software suppliers for prompt rectification of any problems or emergencies
Operational management:
  • Provide operational guidelines to ensure projects are completed within the appropriate framework
  • Provide regular, clear, and consistent communication (written and oral) on the status of projects, issues, and deliverables to representatives from the customer/vendor
  • Develop and maintain understanding of key processes, schedules, cycles, profiles etc. for the technical systems in use by business
  • Develop solutions to leverage ERP application functionality and suggest process improvements
  • Liaise with business users, analysts, and software engineers to assist with quality assurance, program logic, and data processing
  • Work with vendor technical support to facilitate analysis and resolution to technical issues
  • Understand and modify Application Configuration as required (including system setups, flex-fields, workflow builder, custom library, profile options etc.)
  • Guides technical team in the development of reports, conversions, interfaces and extensions for Oracle Applications
  • Plan & lead testing efforts for a deployment, including creating test plans, test cases, test scripts and performs functional & technical testing
  • Work with existing systems to track and manage requests and issues
  • Provide leadership to ensure appropriate reviews for design, code reviews, and standards are adhered to
  • Conduct activities like staffing, performance and resource management, and strategic direction of the team
  • Set employee objectives, monitor and evaluate performance and provide feedback and coaching, mentoring and training
  • Create and maintain development plans for each team member, including training, skills assessment, career planning, and goal planning
  • Ensure Technical Shared Service Center personnel are organisationally aligned with key roles and responsibilities of the department
  • Develop management dashboards to ensure tasks are completed timely and effectively
  • Participate in global steering committees, preparing and presenting to global control leadership for the company
  • Manage team to track project deliverables and meet required timelines
  • Manage, develop and mentor subordinates toward the building of a strong team
  • Extensive years IT experience with increased responsibility including some years of leadership role
  • Relevant years of direct experience with Oracle eBusiness Suite (EBS)
  • Extensive experience in the area of supervising/managing teams and functions in IT
  • Proven experience in overseeing the direction, development, and implementation of software solutions, especially in an international/global environment
  • Extensive experience in managing team, assigning tasks and managing tasks, delegation of work duties, leading technical area of large-scale implementations
  • Strong knowledge of Oracle EBS 12.1/12.2 releases to ensure effective and optimal solution design, deployment and support of Oracle solutions
  • Extensive experience with ERP (Oracle Applications) and ability to troubleshoot, resolve and identify solutions among various modules in finance, manufacturing and supply chain areas
  • Expertise in configurations of Oracle ERP modules, with experience in writing functional and technical specifications
  • Experience in working on the design of integration between Oracle ERP and external systems such as other ERPs or customer applications
  • Experience in analysing functional system requirements and designing and developing solutions that fulfill business requirements
  • Strong systems/process orientation with demonstrated analytical thinking, organisational skills and problem solving skills
  • Proven expertise in designing technical solutions for large projects
  • Experience in developing documentation, white papers and presentations to all levels of management and technical staff
  • Understand various essential business functions of an organisation
  • Experience with Oracle ADF, Oracle JET, Informatica, ODI or other ETL tool
  • Exposure to SOA/REST API's/Web Services, J2EE, and XML preferred
  • Exposure to application security technologies and approaches preferred
  • Experience in project management and system architecture methodologies preferred
  • Understand and execute the IT processes of Incident Management, Problem Management, Change Management, and Configuration Management
  • Good project management skills and/or substanstial exposure to project-based work structures
  • Knowledge of applicable data privacy practices and laws
Job Detail
  • SalaryTBC
  • ExperienceSee requirements
  • QualificationsBachelor's degree or foreign equivalent in related field or equivalent experience
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