Customer Service Advisor – French Speaking

Farrow & Ball Ltd
  • Wimborne, UK
  • Post Date: 14th August 2019
  • Apply Before: 14th November 2019
Job Overview
B2B 37.5 hours per week Responsibilities:
  • Support our stockists in all aspects of the ordering process
  • Adopt a proactive approach to relationship management, ensuring stockist needs are understood, fulfilled and communicated across the business
  • Demonstrate a sale through service methodology and apply commercial acumen
  • Promote the company and the product with passion
  • Patience and empathy
  • Friendly, articulate and professional
  • Accountability and ownership
  • Open minded, adaptable and team spirited
  • Able to handle complaints and remain calm under pressure
  • French speaking essential
  • Free onsite parking at our head office
  • 24 days' annual leave which increases with length of service (plus bank holidays)
  • Group Pension Personal Scheme
  • Childcare vouchers
  • Generous staff discount
  • Award winning product training
  • Retail discounts platform
  • Employee share plan
  • Company sick pay
Job Detail
  • SalaryCompetitive Plus benefits
  • ExperienceSee requirements
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